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Thank you to all the wonderful staff
20 February 2019
I would like to say a big THANK YOU to all the wonderful staff at HillView aged care. I embarked on this new chapter with my father with great apprehension and fear, and as if not already struggling to come to terms with the declining health and cognition of a person you adore, there is the added confusion of all things government and the correct steps required to navigate the system. It’s a horrible time and especially when your decision making affects the quality of life your loved one lives. Enter HILLVIEW AGED CARE… I was guided, supported and advised every step of the way, no question or concern too hard, no request too great, just a lot of compassion and care, especially from Stacey and Jo. We have been made to feel welcomed as a family in total, and very much part of the HillView community from the onset of respite and now as the choice of dad’s residence. We have been offered nothing but warmth and friendliness by everyone and all level of staff. I love the fact that dad is seen, heard and valued. I am both relieved and grateful as we start on on this new and challenging chapter, and sleep easy at night in the knowledge that dad is in fantastic hands.
Thank you once again.