We provide dementia care in a friendly, progressive environment designed to make our residents feel right at home.
HillView’s premium residential aged care communities are set amongst the trees at Merrimac and Ashmore on the Gold Coast. We cater for all types of care needs, including palliative, dementia and memory care. This range of expertise, combined with 24 hour on-site nursing care, enables HillView to continue to care for your loved one even as their needs change.
You will not find a team more passionate and dedicated to providing excellent care to people with memory loss. We care for our dementia residents in a personalised way, protecting their dignity and doing everything possible to make them feel right at home.
Merrimac and Ashmore are both dementia friendly communities, meaning that many residents living with memory loss can reside in the residential aged care sections of our communities. At Merrimac we also offer a secure dementia care unit for those with special memory loss needs. This unit consists of permanent residents, plus respite rooms for those requiring support for a short stay, based on availability.
Delivering excellence in dementia care
The HillView team comprises carefully selected, highly qualified and regularly trained staff who are loyal and genuinely passionate about caring for others. They form strong bonds with our residents and take a very respectful and personalised approach to care. Their clear focus is on what’s best for each individual. With your help, our team gain an understanding of each residents’ life experiences and interests. This helps us to care for them in the best possible way.
We understand how challenging this time can be for you and your loved one. Our care team help families to understand dementia and enjoy quality time with their loved one.
Facilities and extra services
HillView is an extra services community, which means we provide our residents with premium services, exceptional facilities, superior quality rooms and communal spaces. This makes our aged care communities feel more like high quality hotels than a traditional aged care home.
Our residents also enjoy:
- A wide selection of five star meals prepared onsite by our chefs
- A range of events, outings and everyday activities that are organised by our lifestyle team
- Special activities for our dementia residents, to ensure they remain engaged and active
- A private courtyard for memory loss residents to enjoy
- Access to our own hair and beauty services and a beautiful Café at Merrimac that overlooks a Golf Course
- 24 hour care from Registered Nurses and access to our visiting medical teams of General Practitioners, Specialists and Allied Health Professional
All of our rooms, including those in our dementia care unit include:
- A private ensuite and individually controlled air conditioning
- Views from many rooms and lovely garden areas to enjoy
- In-room technology, daily housekeeping and a full laundry service
- Protection with a high level of security
The HillView difference
HillView is privately owned by a medical specialist who understands first-hand how to deliver excellence in care and respond to changing needs. This flexibility allows HillView to run a highly effective staffing mix that delivers excellent service to our residents, their families and medical teams. Our care team is diverse. We have staff of different genders, age groups and cultural backgrounds. This brings richness and vibrancy to our HillView family.
Families regularly comment on how their loved one has flourished under our care. We attribute this to our nutritious food, close monitoring of care and medication needs, and the positive impact added companionship and activity has on our residents.
The aged care admission process
Arranging entry into residential aged care can be a little overwhelming. We are here to help. We can assist with the application process and answer any of your questions as you navigate through the aged care system.